We are here for you!
Reliable and sustainable
We want your devices to be ready for use – anytime and anywhere. Long device downtimes due to time-consuming repairs and maintenance operations? We are committed to something different! Quality and professionalism are the top priority for us. From repairs and maintenance right up to the related tests, including documentation. We take care of your concern. Our many years of experience and good cooperation with our customers help us to offer the right service for you.
You want to have your device repaired or you want to return your order? Then send us your device together with the document for returns and repairs:
Our Global Service Network
Professional Support You Can Trust
With our comprehensive, international network of professional Service Partners, we enable operators and users all over the world to help ensure the proper functioning of their devices as simply as possible. Our aim is to avoid long shipping routes and downtimes. That is why all our officially authorized Service Partners have to fulfill the same high quality standards concerning:
Participation in service training
Suitable service workplace
Necessary special test and repair equipment
Service and service products
Our manufacturer service guarantees you quality and reliability. Based on decades of experience in the development of medical devices, we stand for precision and professionalism in service. In doing so, we have our eyes firmly on your requirements.
Accessories and consumables
We offer you the appropriate accessories and consumables for any situation. To optimally protect patients and users, we attach a great deal of importance to the materials used and their biocompatibility.